Your order is shipped via standard FedEx ground service from our warehouse here in Tennessee and generally arrives within 3 – 7 business days. Please click here to access the FedEx Ground Service Map for an estimated time to your location. FedEx does not deliver on weekends or holidays, so these days should not be counted when figuring your arrival time.
Click here for the FedEx Ground Service Map
FedEx Service Map
Please note: We make every effort to fulfill orders that are placed by 12 pm CST, Monday – Friday on that day. However, we cannot guarantee that your items will ship on the same day the order is placed, especially if it is placed on a weekend, holiday or during the Christmas season.
STANDARD SHIPPING & HANDLING CHARGES
Merchandise Total........................................................S&H Per Address
Up to $20.00 Order.............................................................$8.95
$20.01 - $30.00 Order........................................................$10.95
$30.01 - $40.00 Order........................................................$12.95
$40.01 - $50.00 Order........................................................$14.95
$50.01 - $60.00 Order........................................................$15.95
$60.01 - $70.00 Order........................................................$16.95
$70.01 - $80.00 Order........................................................$17.95
$80.01 and over Order........................................................20% of total
*These standard delivery charges listed are for ground service within the contiguous 48 states. For deliveries to Alaska, Hawaii, Puerto Rico and overseas, please call 1-800-889-2432.
**FedEx will not deliver to P.O. Boxes, APO or FPO addresses. For shipping to these locations, please call 1-800-889-2432.
EXPRESS SHIPPING & HANDLING: For even faster delivery, we offer Next Business Day and 2nd Business Day Express Service. Cost will be Shipper's rate + $10 Service charge per box for rush handling. Please call 1-800-899-2432.
INTERNATIONAL SHIPPING: Yes, we ship virtually anywhere in the world! Cost is calculated at the time of the order. Also, note that certain items may not be permitted through customs in some countries. Please call 1-800-899-2432 or email at or please email us
MailOrder Desk.
THE CUSTOMER IS RESPONSIBLE FOR ANY ADDITIONAL SHIPPING CHARGE FOR PACKAGES RETURNED DUE TO INCORRECT OR INCOMPLETE INFORMATION.
ADDITIONAL INFORMATION:
PAYMENT: We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and PAYPAL.
RETURN/EXCHANGE POLICY: Please inspect all orders upon receipt to check for damaged or defective goods. Recipient must contact Loveless Hams & Jams within 72 hours of recipt at 1-800-889-2432 to obtain a refund or exchange on an item. Depending on the circumstances, we may require the return of the original item, the box it was delievered in, packaging materials and all box contents.
CUSTOMER SERVICE: Customer Service is available Monday – Friday. The toll-free number is 1-800-889-2432 or email us at anytime at mailorder@lovelesscafe.com. Please remember to have your order number, name and phone number handy.
